About Us
Whether you're hosting a game server for a few friends or a large community, you can trust us to maintain excellent performance and uptime.
Our Story
How we became the trusted choice for gaming communities worldwide
We have gone through various hosting providers over the years and saw that there was always something missing in every provider, whether it be reliability, performance, support, or just morals as a whole. Many providers use outdated hardware and the ones who do in fact use higher-end hardware consume lots of power and other resources, leaving behind a huge carbon footprint. Conduit was created as an all-in-one solution.
Highest quality out there, treating customers like human beings instead of a number, no matter how large we get. These are the very baseline of core values that drive our success here at Conduit. We believe that if you do good for the world, the world does good for you - which is why we are committed to contributing 1% of our profits towards carbon removal and tree planting for a greener future.
Our latest-gen Ryzen hardware, optimised specifically for Minecraft servers, has been deployed in optimal locations around the globe to keep your players' lag complaints at bay. Paired with the industry's leading DDoS protection along with our friendly and experienced support team, this is the way Minecraft servers were meant to be.
This journey started with a passion for hosting and a desire to create something special. Here, it's not just about servers and bandwidth; it's about understanding your unique needs and goals. So, let's kickstart this adventure together. With us by your side, your dreams are in good hands.
Our Team
Meet the people who help to make Conduit so good
Daniel M.
Managing Director
Daniel leads strategic direction and overall vision, shaping both operational efficiency and long-term growth. With more than half a decade of experience in server hosting, he brings a deep understanding of leadership and client relations.
Rahul B.
Head of Operations
Rahul oversees all day-to-day operations, ensuring every system and service runs at peak performance. With a background in hosting and client services, he bridges the gap between technology, support, and customers.
Ahmed W.
Head of Commercial
Ahmed leads marketing and sales, driving growth across the company's commercial efforts. His experience in tech-sector marketing and strategic business development helps strengthen brand awareness globally.
Robert A.
Software Engineer
Josean A.
Support Agent
Core Values
The principles that guide everything we build and ship
Innovation and iteration
We come up with new innovative ideas daily. Quick feedback loops matter more than perfect launches.
Team communication
No gatekeepers. All of our team members interact with customers regardless of their role.
Performance is a feature
Every millisecond counts. We benchmark everything and optimise relentlessly.
Uptime above all
99.95% isn't marketing. It's a promise we measure in real-time and never compromise.
Customer experience
Our customers come first above all else. Everyone is viewed as a partner in shared success.
No corporate nonsense
Flat hierarchy. Direct feedback without layers of unnecessary management.
Join Our Team
Apply for an open position and join the future of game hosting
Responsibilities
- Maintain, monitor, and optimise servers across multiple locations.
- Troubleshoot system, network, and hardware issues with accuracy and urgency.
- Manage virtualisation environments, including provisioning and migrations.
- Perform system updates, patching, hardening, and routine security checks.
- Document configurations, troubleshooting procedures, and incident reports.
- Deploy and maintain production software and automation scripts.
Requirements
- Must be at least 18 years old at the time of application.
- Must be fluent in written and spoken English.
- Must have extensive experience in a systems-based or similar operational role.
- Must have strong communication and interpersonal skills.
- Must be able to work both individually and as part of a team.
- Must have previous experience working in the game hosting industry.
- Must have strong proficiency in Linux with solid command-line skills.
- Must have a basic understanding of networking concepts.
- Must be familar with system security, intrusion prevention, and patching.
- Must have experience with containerisation technologies, e.g. Docker.
- Must have experience with the Pterodactyl game panel software.
- Must have an understanding of DDoS mitigation and performance tuning.
Additional Information
- You will report directly to the Head of Operations and work within the wider Engineering Team.
- You will engage with and resolve complex customer queries escalated by the Support Team.
- This role is paid at an hourly rate of £20.00-£30.00 GBP depending on experience.
Responsibilities
- Research industry-related topics and keywords to plan and outline blog articles.
- Write original and well-structured blog posts that match brand identity.
- Optimise articles for SEO, including keyword placement and internal links.
- Assist with social media management and content planning.
Requirements
- Must be at least 18 years old at the time of application.
- Must be fluent in written and spoken English.
- Must have previous experience in a content writing role.
- Must have strong communication and interpersonal skills.
- Must be able to work both individually and as part of a team.
- Must have a basic understanding of SEO optimisation and marketing funnels.
- Must have the ability to adapt writing tone for different audiences.
Additional Information
- You will report directly to the Head of Commercial and work within the wider Marketing Team.
- This role is paid at an hourly rate of £15.00-£20.00 GBP depending on experience.
Responsibilities
- Respond to incoming support enquiries through our ticketing system.
- Effectively prioritise and categorise support requests for a swift resolution.
- Offer top-notch customer service in a professional and timely manner.
- Escalate tickets to appropriate teams and specialists as required.
- Ensure customer satisfaction through feedback monitoring.
- Provide entry-level technical support for client game servers
Requirements
- Must be at least 18 years old at the time of application.
- Must be fluent in written and spoken English.
- Must have previous experience in a customer support role.
- Must have strong communication and interpersonal skills.
- Must be able to work both individually and as part of a team.
- Must have previous experience working in the game hosting industry.
- Must be familar with the inner-workings and technical side of the services we provide.
Additional Information
- You will report directly to the Head of Operations and work within the wider Support Team.
- You will engage with the Engineering Team to solve complex issues.
- This role is on a voluntary basis with no monetary compensation.
Responsibilities
- Research potential clients and undertake outreach work across various platforms.
- Qualify leads and understand their hosting needs, budget, and timelines.
- Identify market opportunities through a data-driven approach.
- Work to build long-term client relationships through cross-team collaboration.
- Track conversations, outcomes, and feedback to help refine our approach.
Requirements
- Must be at least 18 years old at the time of application.
- Must be fluent in written and spoken English.
- Must have previous experience in a sales or outreach-based role.
- Must have strong communication and interpersonal skills.
- Must be able to work both individually and as part of a team.
- Must have a satisfactory understanding of CSQLs and CRM tools.
Additional Information
- You will report directly to the Head of Commercial and work within the wider Sales Team.
- The compensation for this role is sale commission at a 35% rate.
Don't see your desired role?
We're always looking for exceptional people. Email us your resume and tell us why you should work with us.
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